Voice & Contact Center

Telephony & Unified Communications

Modernize corporate voice communications with JHXT's unified telephony architectures. We deliver scalable IP-PBX systems, call center agent setups, IVR menus, and traditional analog PBX migrations.

Scope of Deliverables & Services

Contact Center Infrastructure & Agent Queues
Analog, Digital & IP Phone Deployments
IP-PBX & Hybrid PABX Server Setup
SIP Trunking & VoIP Routing
Interactive Voice Response (IVR) & Auto-Attendant
Call Recording & Analytics Reporting

Engineering Highlights & Capabilities

Omnichannel Contact Center

Queue management, live call wallboards, and CRM VoIP integration.

Hybrid PABX Integration

Retain legacy analog extensions while expanding with modern IP SIP phones.

Crystal Clear Voice Quality

Dedicated voice VLANs to eliminate packet drop and call lag.

Industry Applications

BPO & Call CentersCustomer Support DesksHospitality / HotelsCorporate Executive Suites

Technical Specifications

Protocols SupportedSIP, H.323, ISDN PRI, FXS/FXO
Capacity10 to 10,000+ Concurrent Extensions
IntegrationMicrosoft Teams, CRM, WebRTC

Need Custom Engineering Specs?

Our technical team will draft a full bill of materials and CAD layout for your site.

Contact Technical Sales