Voice & Contact Center
Telephony & Unified Communications
Modernize corporate voice communications with JHXTES's unified telephony architectures. We deliver scalable IP-PBX systems, call center agent setups, IVR menus, and traditional analog PBX migrations.
SPECIFICATION ASSET READY
Telephony & Unified Communications — Site Deployment Asset
IP-PBX server and SIP desk phone deployment in a corporate contact center environment
Drop in:public/services/telephony-solution.jpg
Scope of Deliverables & Services
Contact Center Infrastructure & Agent Queues
Analog, Digital & IP Phone Deployments
IP-PBX & Hybrid PABX Server Setup
SIP Trunking & VoIP Routing
Interactive Voice Response (IVR) & Auto-Attendant
Call Recording & Analytics Reporting
Engineering Highlights & Capabilities
Omnichannel Contact Center
Queue management, live call wallboards, and CRM VoIP integration.
Hybrid PABX Integration
Retain legacy analog extensions while expanding with modern IP SIP phones.
Crystal Clear Voice Quality
Dedicated voice VLANs to eliminate packet drop and call lag.
Industry Applications
BPO & Call CentersCustomer Support DesksHospitality / HotelsCorporate Executive Suites
Technical Specifications
Protocols SupportedSIP, H.323, ISDN PRI, FXS/FXO
Capacity10 to 10,000+ Concurrent Extensions
IntegrationMicrosoft Teams, CRM, WebRTC
Need Custom Engineering Specs?
Our technical team will draft a full bill of materials and CAD layout for your site.
Contact Technical Sales